Douro Deck privacy policy

The privacy policy set out below describes the processing of data provided when visiting the website The way they are stored, the rights of users and what security measures are adopted to protect them.

Douro Deck is responsible for processing the information collected, ensuring that it is treated in light of the provisions of current national legislation and EU Regulation No. 2016/679 of the European Parliament and of the Council, of April 27, 2016.
By using this website (, you agree to the use that we may make of the personal information submitted and/or collected to us, carried out within the scope and under the terms of this privacy policy.


Douro Deck is headquartered at Rua Central da Pinguela, N 136 4440-310 Sobrado, Valongo, Porto – Portugal and NIPC 513 030 280.

Telephone contact: 224 111 040



Douro Deck is committed to respecting current legislation regarding the protection of personal data.

The user can access their data online or, if they wish, request access in writing, check their correction and, if necessary, rectify them. To do this, you must contact

Douro Deck is also committed to adopting the necessary security measures in order to guarantee the protection of users’ personal data against possible abusive use or unauthorized access.

When registering, the user undertakes to provide Douro Deck with accurate and complete information, namely the email address, and to notify Douro Deck if there are any changes to the information provided


By providing personal information through the website, the user unequivocally accepts and understands the transfer, collection and processing of this information, under the terms set out in this privacy policy.

Douro Deck informs that all websites linked to this one are not governed by this policy.


The primary objectives of data collection relate to managing user registration, managing the purchase of products and services, managing the needs and interests of customers/users, responding to questions, managing incidents related to requests and sending the information requested through forms or newsletters.

The personal data collected is as follows: name, date of birth, telephone number, tax identification number, address, email address, IP address and Curriculum Vitæ.

Sensitive information such as race, ethnic origin, religious beliefs, sexual orientation, political ideology and criminal record is not collected.

It is only possible to access certain areas of the website through user registration. The personal and other information collected during registration is intended exclusively for administrative and IT use.

The data collected will only be used if one of the following conditions is met:

  • Provided consent by signing or accepting a digital or paper form;
  • Necessity of the data provided to fulfill a contract or legal obligations;
  • Guarantee of Douro Deck’s legitimate interests, as long as the interests, rights, freedoms and guarantees of the holder thereof are guaranteed.


The information contained in the records includes the IP (internet protocol) address, the ISP (internet service provider), the browser used to visit the website, the time of visit and which pages were viewed.


Douro Deck may use other companies or individuals to manage requests for information, carry out commercial activities or maintain the website. It can, therefore, provide third parties with access to users’ personal data, ensuring:

  • the purpose of the collection;
  • compliance with the purposes described in this policy;
  • the use of appropriate security measures.

Douro Deck may disclose users’ personal data in response to a court order, subpoena, government investigation or otherwise permitted by law.

Information is not made available to third parties for their own marketing purposes and no marketing operations are carried out for third parties.

All data sharing is done in accordance with the requirements of the General Data Protection Regulation and other legislation in force.


The data collected is stored in the data center located in the national territory and in data centers in the European Union.

Personal information is kept for the period necessary to fulfill the purposes for which it was collected. Data is deleted in accordance with the data retention policy, with the deadlines stipulated in current legislation or until users exercise their right to be forgotten.

In the case of CVs sent, personal data is kept until the job vacancy is filled, until the right to be forgotten is exercised.


Douro Deck has implemented accepted technology and security standards, in order to protect the loss, misuse, alteration or destruction of personal information.

Data security is carried out taking into account the following:

  • use of encryption with certificate for all information on websites;
  • implementation of an internal security policy that covers the processes of access control, configuration, storage, backup, support, transmission, auditing, updating the technological infrastructure and authentication policy;
  • training and commitment to confidentiality of employees and subcontractors.

Even so, no transmission via email or internet is completely secure or error-free, so Douro Deck advises users to keep their devices accessing the website always up to date and with protection systems.


Whenever users consider it appropriate, they may exercise the following rights:

  • Request access to the personal data collected and how they are processed;
  • Update personal data;
  • Request a copy of the data;
  • Withdraw consent for data collection;
  • Request the deletion, portability or transformation of personal data into anonymous (as long as they are no longer necessary for the purpose for which they were collected);
  • Oppose the use of data for marketing purposes.

All questions related to the use of personal data, portability requests, access restrictions and forgotten data can be made via email:

If users are dissatisfied with the use of personal data or with Douro Deck’s response, they have the right to lodge a complaint with the National Data Protection Commission – CNPD.

Address: Av. D. Carlos I, n.º 134, 1º, 1200-651 Lisbon. Telephone: +351 213 928 400

Fax: +351 213 976 832



Douro Deck reserves the right to change this policy without prior notice, and therefore recommends that it be consulted whenever you visit the website.

The privacy policy was revised in September 2023.

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